Nigerian consumers have called for greater innovation from money transfer providers to support their remittance needs, according to Western Union’s inaugural Global Money Transfer Index.
Mr Mohamed El Ouazzani, regional vice president, Africa, Western Union, comments in a statement that 89 per cent of consumers who receive remittances in Nigeria want services integrated into a ‘super app”.
He went on to say that efforts by the Nigerian Government and the Central Bank of Nigeria (CBN) in developing the necessary infrastructure has boosted connectivity and inclusivity. making consumers to become attuned to the opportunities and flexibility innovations can bring which is expected to continue, underscored by a strong emphasis on speed, convenience and reliability.
According to him, the Index reflects Nigeria’s fast-paced economy, as the country’s government continues to implement its National Digital Economy Policy and Strategy (NDEPS).